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Gleap

AI-native help desk for software teams
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About Gleap

Gleap is a customer support platform built for software teams, with AI woven through the whole loop rather than bolted on. Its Kai agents answer customers directly, investigate open tickets, and can even open a code fix for your team to review.

Alongside the AI, it covers the help desk fundamentals - in-app chat, feedback widgets, bug reporting with replays - so support, product and engineering work from the same picture.

Website

Gleap website screenshot

Perfect for

Software teams that want support where AI resolves routine tickets end to end, including investigating and proposing fixes.

Solves these problems

Cuts ticket load three ways at once: AI answers customers, investigates the hard ones, and drafts the fix for review.