Heep is an AI-powered host built specifically for restaurants, designed to take on the heavy lifting of guest communication and reservations. Acting as a 24/7 assistant, it handles bookings, answers questions, and even manages voice calls across channels like WhatsApp, Instagram, Messenger, and phone—making sure no inquiry slips through the cracks. Unlike generic chatbots, Heep integrates directly with booking systems such as Sevenrooms or OpenTable, syncing availability in real time so guests can confirm tables instantly.
The platform is built to feel natural and human-like, responding in seconds with context-aware conversations in multiple languages, from English and French to Korean and Japanese. For restaurants, this means fewer missed bookings, smoother guest experiences, and more time for staff to focus on service. On average, Heep saves restaurant hosts over two hours per day, boosting booking conversions by 25% while ensuring instant replies that improve customer satisfaction.
Beyond efficiency, Heep also centralizes communication. With a unified inbox for direct messages and calls, restaurants can oversee all guest interactions in one place. Setup is simple: create an account, customize menus and tone, connect it to your booking system’s API, and Heep takes over from there. For busy restaurants dealing with constant guest questions, reservation requests, and last-minute calls, Heep serves as a round-the-clock digital team member—scalable, reliable, and always on.
