AI Support Engineers that work how you work.
RunLLM is built on a decade of UC Berkeley research and trusted by Databricks, Sourcegraph, and Corelight. Unlike generic chatbots, RunLLM reads logs, code, and docs to resolve complex issues—cutting MTTR by 50%, saving 30%+ engineering time, and deflecting up to 99% of tickets.
Deep reasoning, real control.
With RunLLM v2, support teams get agentic reasoning that doesn’t just spit out answers—it clarifies, searches, refines, and even analyzes telemetry. Multi-agent support means you can spin up tailored agents for support, success, or sales, each tuned with its own data and tone. A Python SDK gives you full control over workflows, escalation, and response styles.
Proven in production.
RunLLM isn’t a demo bot—it’s already saving teams millions. DataHub reports $1M in engineering savings, vLLM deflects 99% of community questions, and Arize AI cut their workload in half. Try it on your own docs for free, throw your hardest problems at it, and see why teams are calling RunLLM their new AI Support Engineer.
