Pls Fix — Hire big tech employees to appeal account suspensions. It was shared on Show HN in 2024 and received 444 upvotes on Hacker News. plsfix turns the incidents your team has already resolved — across Slack, PagerDuty, GitHub and Claude — into verified runbooks and executable skills. So the second time it happens, the bot already has the answer. Your on-call is searching scrollback at 3:14 a.m. // problem 02 Resolution knowledge is scattered across six tools and lost in days. The actual fix is a comment on a closed PR. Nobody is going to assemble that timeline by hand. // problem 03 The AI agents on the market today hallucinate fixes. A bot that generates a runbook from a prompt is a liability, not a teammate. § 02 How it works Four steps from a resolved incident to an executable skill. The runbook is already verified — written by Aditi two months ago after INC-4189 . On Redis evictions during peak, prices are computed against rates >60s old. Each one is a specific code or configuration defect with a recognizable signature. $340k of mispriced trades in 18 minutes before the prior incident was caught manually. P S GH SN 12 occurrences · MTTR 48m cl-dec-03 draft Decimal precision drift between risk-svc and ledger-svc pnl.reconcile.diff > 0.01 AND services.disagree = [risk, ledger] why risk-svc deserializes amounts as float64 ; ledger-svc uses Decimal128 . ✓ Steps are real shell commands, not pseudo-code. ✓ Each fix step has a named approver and a stated blast radius. Introducing it on Hacker News, the author wrote: "I'd say yes, it would take me 10 min to fill out an internal form and 1 week later the account was back."