Juniors Concierge answers routine customer questions on WhatsApp, email and Instagram. Replies are grounded in the company's own knowledge sources - shipping policies, order APIs, help docs - and each answer ships with a confidence indicator, so agents can see where the AI is sure of itself and where it is guessing.
The differentiator is deployment: the vendor says Concierge runs on your own database, cache, storage and LLM keys rather than the vendor's shared cloud, keeping customer data inside infrastructure you control. An MCP interface is listed alongside the platform and security pages.
The live preview on the vendor's site shows an order-status query resolved end to end in seconds with sources cited. Pricing and a walkthrough booking sit behind the vendor's pricing page.
